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Earn More With Service

Earn More With Service
Certificate Valid For:  No Expiration
Available Languages:  English
Completion Time:  12 hours

Course Overview

Skills You Will Achieve: CRM and Sales Tools, Cross Selling, Up-selling, Customer Service, Product Knowledge.

About This Course

About the Course:

  • Master the Art of Quality Service:Learn essential principles to excel as a vital member of a waitstaff team, focusing on seamless interaction with both foodservice staff and customers.

  • HHFKA 2010 Food Safety CE Hours: 12Earn continuing education hours while enhancing your service skills.

  • Great Service Sells!Experience firsthand how exceptional service drives higher check averages and customer recommendations, making it pivotal for restaurant success.

Unlock Your Earning Potential:

  • Media-Rich E-Learning Experience:Access a robust educational program designed for effective learning, optimized even for slower internet connections.

  • Elevate Your Skills:Boost your earning potential and carve a successful path in the hospitality industry with comprehensive training.

10 Steps to Service Excellence:

  • Learn the "10 Steps to Service Excellence":Gain insights into essential techniques such as suggestive selling and projecting a positive image, proven to increase check amounts and tips significantly.

  • Strategic Sales Techniques:Increase check amounts by 25% to 50% through strategic upselling tactics and boost tips by 20% to 30%.

Centrally Managed Student Study Results:

  • Efficient Account Management:Utilize a centralized database for easy management of training scores, lesson reviews, and comprehensive course histories.

  • Post-Training Follow-Up:Access worksheets for post-training follow-up on the TAP website, ensuring continuous improvement in your service skills.

Enroll Today:

Seize the opportunity to redefine your role in hospitality. Enroll in "Earn More with Service" to kickstart your journey towards a prosperous and fulfilling career! #ServiceExcellence #CareerGrowth #HospitalitySuccess

Course Facts

Course Highlights:

  • Earn More with Certification: Elevate your earning potential with our Service Training Certificate. Acquire the skills that not only set you apart but also open doors to increased opportunities and income.

  • Renewal Requirement: No need to worry about renewal hassles! Enjoy the convenience of a certification that requires no expiration—ensuring your skills remain relevant and in demand.

  • Duration: Dive into a transformative learning experience with just 12 hours of commitment. Gain valuable insights at your own pace, fitting seamlessly into your busy schedule.

  • Learning Flexibility: Experience the freedom of 24/7 access to 100% online training. Whether day or night, our course adapts to your lifestyle, making learning a breeze.

  • At Your Own Pace: Navigate the course structure at your convenience. Save your progress as you go, allowing you to pick up right where you left off. Learning has never been this flexible!

  • Up-to-Date Content: Stay ahead with our course updates! Benefit from content that is not only relevant but also current, ensuring you're equipped with the latest industry knowledge.

Topics Covered

  1. Service Makes The Difference
  2. Mastering The Skills In Taking Orders
  3. The Last Steps: Meal Service
  4. Give Yourself A Raise! Sell While You Serve
  5. How To Sell Your Products
  6. Selling And Serving Alcohol
  7. The Importance of Teamwork
  8. Dealing with Challenging Customers

What You'll Learn

What You'll Master

  • Differentiation Through Service

    • Understand how exceptional service sets you apart from the competition.
    • Learn the art of creating memorable dining experiences that leave a lasting impression.
  • Benefits of Service Excellence

    • Explore the myriad ways service excellence enriches your professional journey.
    • Enhance customer satisfaction and elevate your restaurant's reputation.
  • The Ten-Step Service Excellence Procedure

    • Dive into a comprehensive understanding of the ten crucial steps.
    • Equip yourself with the skills to flawlessly execute each step.
  • Mastering Guest Check-Ins

    • Learn effective techniques to make guests feel welcomed.
    • Create an atmosphere of warmth and hospitality.
  • Table Prioritization Strategies

    • Discover secrets to efficiently managing tables.
    • Gain insights into prioritizing tasks for a seamless dining experience.
  • Boosting Sales

    • Uncover valuable tips for upselling appetizers, sides, or desserts.
    • Maximize revenue while enhancing the overall dining experience.
  • Crucial Roles in the Restaurant

    • Understand the pivotal roles of the host/cashier and busser.
    • Appreciate collaborative efforts for a well-orchestrated dining environment.

Embark on this transformative learning journey and stand out as a service excellence maestro in the world of hospitality! #ServiceExcellence #RestaurantSuccess #HospitalityMastery


Q: Is there a prerequisite for this course?

Dive right in! No prerequisites are required for the Earn More With Service Certification Training. Your journey to elevated service excellence starts without any mandatory barriers.

Q: What are the Earn More With Service Certification Training requirements?

Success awaits! Complete each lesson with flying colors, aiming for an impressive 80 percent or higher. Ace the 40-question exam with a score of 70 percent or above to earn your certification.

Q: What is covered in the Earn More With Service Certification Training?

Elevate your service game! This course delves into:

  • Explain why service sets you apart from the competition
  • Describe how service excellence benefits you, your customers, and your restaurant
  • Define the ten steps in the Service Excellence Procedure
  • Explain how to check in with guests
  • Explain how to prioritize your tables
  • Identify tips for selling more appetizers, sides, and desserts
  • Describe the role of the host/cashier
  • Define the role of the busser

Q: How many lessons are there in the Earn More With Service Training Course?

Embark on an enlightening journey with a course orientation, 8 enriching lessons, and a final exam to solidify your expertise. Let the learning adventure begin! 🌐🍴 #ServiceExcellence #EarnMoreCertification 🏆