GENERAL INFORMATION ABOUT THE POLICY OF THIS WEBSITE IN ITS COLLECTION, PROTECTION, USE AND DISCLOSURE OF THE PERSONAL INFORMATION GATHERED ON THIS SITE.
We consider the following to be examples of PII but there may be others: your first and last name, email address, home address, and phone number.
TAP does not collect PII about a user unless it is voluntarily provided to TAP so that we can serve the user's needs. TAP will not be liable for users failing to safeguard their user name and password from others, and will not be liable to users for special, indirect, or consequential damages.
Except as specifically stated in this statement, our policy is not to share the PII collected through this Site with third parties, but we may share this PII with affiliates of TAP and other companies and organizations who perform work for us under contract or sell products or services that complement our products and services. Where your employer or an entity has purchased Services on your behalf, we may disclose information about you such as your name and email address, and some usage information including whether a user has logged in to the Service, frequency of login, time spent using the Services, and enrollment and completion of courses to assist your employer or the entity in managing its use and maximizing the value of the Services.
We may need to disclose information about you where we believe that it is reasonably necessary to comply with a law or regulation, or if we are otherwise legally required to do so, such as in response to a court order or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands. For governmental data access requests concerning you or your organization, we would first attempt to redirect the request to you and/or we would first attempt to notify you unless we are legally prohibited from doing so.
In addition, we may disclose information about you if we believe it is necessary to investigate, prevent, or take action: (a) against illegal activities, fraud, situations involving potential threats to our rights or property (or to the rights or property of those who use our Services), or to protect the personal safety of any person; or (b) regarding situations that involve the security of our Services, abuse of the Services infrastructure, or the Internet in general (such as voluminous spamming, or denial of service attacks).
We also use professional advisors, including lawyers and accountants, and may be required to disclose information about you when engaging them for their services and as necessary for audits, financial and other regulatory reviews.
We also may disclose (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect user security or the security of other persons, consistent with applicable laws; or (c) in connection with a sale, joint venture or other transfer to some or all of TAP or the assets of TAP.
Our "course management features" provide materials and services to third-parties for purposes of specific courses, software, and/or testing, and may display the names, email addresses, grades and log-in information and make them available to third-parties. Third-parties can use student email addresses for communication with students regarding the course, and third-parties may store personal data generated by the course site tools for the purpose of maintaining educational records or other legitimate educational purposes.
Our Site uses "cookies" to obtain certain types of information when your Web browser accesses the Site. Cookies are textual identifiers that our systems transfer to your computer's hard drive through your Web browser to enable our Site to recognize your browser, and to optimize and sometimes customize your use of our Site. If you want to disable cookies, you can. The Help portion of the toolbar on most browsers and "add-on" programs will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. It is your choice, but cookies allow you to take full advantage of this Site's features, and we recommend that you leave them turned on.
We use various technologies to collect information, including cookies, pixels, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our site; personalize your experience; measure and manage compliance; understand your usage of the Services in order to serve customized ads and remember that you are logged into the Site.
Your California Privacy Rights
If you are a consumer as defined in the California Consumer Privacy Act (CCPA), the following provisions apply to you. Definitions of terms are set out in the CCPA.
Information about your Personal Information
Under the CCPA, you may have the following specific rights:
|Categories of personal information we collect|
|Identifiers||Such as your name, phone number, and address|
|Demographic information||Course language|
|Commercial information||Such as your history of purchases you make on TAP’s services. This information is located on your Dashboard.|
|Protecting against security threats, abuse, and illegal activity||TAP uses and may disclose information to detect, prevent and respond to security incidents, and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, TAP may receive or disclose information about IP addresses that malicious actors have compromised.|
|Other information||Other information you create or provide, such as resumes.|
|Professional, employment, and education information,||Such as information you provide or that is maintained through an organization using TAP services at which you study or work.|
|Maintaining our services||TAP uses information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us.|
|Research and development||TAP uses information to improve our services and to develop new products, features and technologies that benefit our users and the public|
|Auditing and measurement||TAP uses information for analytics and measurement to understand how our services are used, as well as to fulfill obligations to our accreditors or jurisdiction. We may disclose non-personally identifiable information publicly and with these entities, including for auditing purposes.|
|Legal reasons||To satisfy applicable laws and government requests|
You may exercise your rights by emailing our Privacy Team. If your organization requires a CCPA addendum, please email us your customer details (organization name and plan information) with your request to Privacy Team.
While we disclose personal information to service providers for the purpose of managing our relationship with you (e.g. regulatory requirements, distributing marketing communications, and notifications) and providing the Services, we do not sell your personal information.
If you are a California resident, you may ask TAP for a notice describing what personal information TAP shares with third parties. Please submit a written request to the information provided below and specify that you want a copy of your California Privacy Rights Notice.
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding the Site, please send an email to Privacy Team. You may also contact us by writing to us at the address provided below under the Section entitled "Contact Information." California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.
If you are a Nevada resident, you may ask TAP to add you to our opt-out list for possible future sales of certain information we have collected or will collect about you. TAP does not sell consumers’ personal information; however, you are still entitled to this right. To exercise this right, email support to submit such a request at Privacy Team.
You may request access to or correction of your personal information, or withdraw consent to our collection, use or disclosure of your personal information. To exercise this right, email support to submit such a request at Privacy Team. These rights are subject to applicable contractual and legal restrictions and reasonable notice. We may take reasonable steps to verify your identity before honoring any such requests.
The Personal Information Protection and Electronic Documents Act
If you are a Canadian citizen, under the Personal Information Protection and Electronic Documents Act you are entitled to the following rights:
TAP does not rent or sell your information. We restrict access to your information to authorized employees and we do not share your information with third parties except in the circumstances explained within this policy.
Colorado Privacy Act
Virginia Consumer Data Protection Act
Our employees and authorized contractors may need to access information about you when they require this information to perform their job. For example, a customer support representative would need access to your account to validate your identity and respond to your question or request; our email communications team would need access to your contact information to ensure this information is sent correctly and any unsubscribe requests are properly managed; and our security staff would need to review information to investigate attempted denial of service attacks, fraudulent account activity, or other attempts to compromise the Services.
All our employees and contractors are required to agree to maintain the confidentiality and protect the privacy of your information.
Under the General Data Protection Regulation (GDPR) and other data protection laws, information about you may only be transferred from your region to other regions if certain requirements are met. For instance, under the GDPR, information about you may be transferred from the European Economic Area (EEA) to outside the EEA if adequate data protections are in place. Our Services are managed by TAP’s headquarters in the USA. As the European Commission considers USA to be a country which provides adequate data protection, information about you may be transferred from the EEA to USA.
TAP also uses third-party service providers, such as managed hosting providers, credit card processors, and technology partners to provide the software, networking, infrastructure and other services required to operate the Services. These third-party providers may process or store personal data on servers outside of the EEA, UK, and Switzerland, including in Canada or the US. We rely on adequacy (if sent to the USA) and standard contractual clauses (if sent to the US or onward to other countries) to ensure that information about you is lawfully transferred under EU law.
TAP complies with the Americans with Disabilities Act (ADA). The Food Handler Card law does not prohibit a stakeholder from having assistance in the study of the course and examination. The stakeholder may have another party read, translate or operate the computer. There are no special medical requests needed. The stakeholder may not have assistance with the actual selection of the examination answers. The stakeholder may communicate the answer to the other party to click the chosen answer. Any needs outside of these policies and procedures are not anticipated. Stakeholders protected by the Americans with Disabilities Act do not need permission from TAP prior to purchasing or taking the course and examination.
TAP is committed to ensuring the accessibility of its website for people with disabilities. TAP shall ensure accessibility to Electronic and Information Technology (EIT) for individuals with disabilities in compliance with the Americans with Disabilities Act of 1990, and all other applicable statute and regulations. Any issues should be reported to Privacy Team.
TAP policies and procedures do not discriminate on the basis of race, color, religion, sexual orientation, gender orientation, national origin, ancestry, disability, age or use of leave protected by the Family and Medical Leave Act with regards to our services, or with regards to employment.
Our Careers collects information you choose to provide to us when applying for employment, which may include contact information, education and employment history, credentials, and LinkedIn profile information.
If you have any concerns or questions about privacy on this Site, please email us at Privacy Team.
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